Attempt Supervisor Overview

The Attempt Supervisor tool, formerly known as the Phone Dial Attempt Supervisor (PDAS) feature, enables you to set a limit for the maximum number of contact attempts (including voice, email, and SMS together) to an account or to a phone number. This tool adds the call blocking feature to the LiveVox Portal (LVP) using existing Phone Do Not Call (DN...

Creating Attempt Supervisor Rules

The Attempt Supervisor tool, formerly known as the Phone Dial Attempt Supervisor (PDAS) feature, enables you to set the maximum number of contact attempts to an account or phone number. To set the maximum number of contact attempts, you create Attempt Supervisor rules. You can use the Rules tab to create, manage, and export Attempt Supervisor rules....