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Popular Articles
Capturing Logs in LiveVox Communicator (LVC) v3.15
If you are having problems with the LiveVox Communicator (LVC) v3.15 application,...
Capturing Logs in LiveVox Communicator (LVC) v5.3
If you are having problems with the LiveVox Communicator (LVC) v5.3 application, ...
What is Two-Way Texting? Can It Be Automated?
Two-Way Texting Two-way texting is when an agent is enabled to interact with a cu...
Running the Audio Wizard in LiveVox Communicator (LVC) v5.3
If you are having difficulties establishing an audio connection using the LiveVox...
Unable to Launch Calls
Having trouble launching calls through your LiveVox Portal (LVP)? Let's take a lo...
Trouble Logging In to LiveVox Communicator v5.3
Unlike previous versions of the LiveVox Communicator (LVC) application, v5.3 does...
Automated Report Never Arrived
When working with LiveVox reports, you have a few different options available to ...
Troubleshooting Agent Monitoring Problems
When you cannot monitor your agents, the issue can take one of the following form...
Agent Desktop is Frozen, Unresponsive, or Displaying Incorrect Information
If an agent is reporting problems with their Agent Desktop , ask them what specif...
Unable to Log in as an Administrator or Agent
Troubleshooting If you cannot log in as an administrator or as an agent, use the ...